Frequently Asked Questions

Does SCOOPERS work for any type of cat litter?

litter boxes are compatible with most clumping cat litters.

  • Cat litter particles need to be small enough to pass through the sift filter. 
  • Due to the limited size of the filter grid, we do not recommend using pure tofu or long strips of tofu cat litter with our litter boxes. These types of litter may not be effectively filtered by our system. 
  • Litters that are strictly absorbent, non-clumping, loose-clumping, newspaper-based, or wood-based pellets are not compatible with CATLINK litter boxes, as they interfere with the sifting process.

Does SCOOPERS require special garbage bags?

No, CATLINK SCOOPER doesn't necessitate any specific waste drawer bags or liners. You can use any that fit appropriately.

What will happen if my cat goes in the litter box while it is running?

All of our litter boxes are equipped with weight sensor technology. It will detect your cat and the globe will stop immediately. 

What is the ideal location for the litter box?

Always place the Scooper on a firm, level surface. Avoid soft, uneven, or unstable flooring, which may affect
the ability of the unit to detect your cat and affect the accuracy of weighing your cat.

How often do I need to empty the waste drawer?

This primarily depends on your cat’s eating and bowel habits. Typically, with a single cat, you may receive a full waste drawer reminder within 15 days, but it is generally recommended to clean it every 7-11 days. During hot weather, it's advisable to shorten the cleaning time to ensure the litter box remains clean and your cat stays healthy.

  • ★★★★★

    Total Game-Changer!

    I used to scoop litter twice a day. Now I haven’t touched a litter scoop in weeks! KittyBot is the best investment I’ve made for my cat — and my sanity.

    – Sarah M., New York, USA

  • ★★★★★

    My Apartment Finally Smells

    My place used to have that lingering litter box smell. Since switching to KittyBot, it’s always fresh. Even my friends noticed!


    James R., Los Angeles, CA

  • ★★★★★

    My Cat Loves It

    I was nervous my cat wouldn’t use it, but she figured it out immediately. She loves it, and I love how clean it keeps everything.

    Emily T., Chicago, IL

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